Privacy

Last modified: January 2, 2025

Introduction

We, at Sunvera Software, respect your privacy and are committed to protecting your personal data. This Privacy Statement (“Statement”) explains how we collect, use, and disclose information when you use the Tahu (the “Tahu”).

Information We Collect

  • Personal Information: Includes data such as your name, email address, phone number, or payment details if you register for an account or make a purchase.
  • Usage Data: We automatically collect certain information about how you access and interact with the App, such as device information, IP address, browser type, and usage patterns.
  • Location Data (If Applicable): With your consent, we may collect and process information about your geographic location.

How We Use Your Information

We use your personal data for the following purposes:

  • To Provide and Maintain the App: Including creating and managing your account and providing customer support.
  • To Improve Our Services: Analyzing usage data to enhance user experience and optimize App functionalities.
  • To Communicate With You: Sending you updates, marketing, and promotional materials, or other information related to the App. You can opt out of marketing communications at any time.
  • To Ensure Security: Monitoring and preventing fraudulent or malicious activity to protect your data and our systems.

Sharing and Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information:

  • With Service Providers: Third-party companies who perform services on our behalf (e.g., payment processors, hosting providers) and are bound by contractual obligations to protect your data.
  • For Legal Compliance: When we believe release is required to comply with the law, enforce our Terms, or protect the rights, property, or safety of us or others.
  • In Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Statement or as required by law. When we no longer need the data, we will securely delete or anonymize it.

Data Security

We use commercially reasonable efforts to protect your data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our App is not intended for children under the age of 13 years, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can take appropriate action.

International Data Transfers (If Applicable)

If you use our App from outside the United States, your information may be transferred to and processed in the US or other countries. By using the App, you consent to such transfers.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access: You may request a copy of the personal data we hold about you.
  • Rectification: You may request correction of inaccurate or incomplete personal data.
  • Deletion: You may request the deletion of your personal data.
  • Objection/Restriction: You may object to or request the restriction of the processing of your personal data.
  • Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

If you would like to exercise any of these rights, please contact us at [email protected].

Changes to This Privacy Statement

We may update this Statement from time to time. If we make significant changes, we will notify you through the App or by other means before the changes take effect. Your continued use of the App after any changes to this Statement constitutes your acceptance of the updated Statement.

Contact Us

If you have any questions or concerns about this Privacy Statement or the way we process your personal data, please contact us at: